Welcome to the website and services of CDHENE LLC. These Terms of Service (the “Terms”) govern the legal relationship between you and CDHENE LLC. Please read the following terms carefully before using our services. By accessing or using our website, you agree to comply with these terms. If you do not agree to these terms, please cease using our website and services.
1. Use of Services
1.1 Eligible Users
You must be at least 18 years old or have parental consent to use our services. By placing an order, you confirm that all the information you provide is accurate, truthful, and complete.
1.2 Account Responsibility
You are responsible for maintaining the security of your account information. We are not liable for any loss resulting from unauthorized use or access to your account.
2. Orders and Payments
2.1 Order Confirmation
All orders must be confirmed by us. We reserve the right to refuse or cancel any order due to insufficient stock, pricing errors, or other reasons.
2.2 Payment Methods
We accept major credit cards, debit cards, and other specified payment methods. The total order amount will include the product price, shipping fees, and applicable taxes.
2.3 Pricing and Promotions
We strive to ensure the accuracy of pricing and promotional information, but errors may occur due to technical or human mistakes. In such cases, we reserve the right to correct the errors and contact you to adjust or cancel the order.
3. Shipping and Delivery
3.1 Shipping Policy
Please refer to our shipping policy page for detailed information, including shipping fees, estimated delivery times, and other related matters.
3.2 Delivery Delays
We will make every effort to ensure timely delivery, but we are not responsible for delays caused by force majeure events, such as natural disasters or shipping delays.
4. Returns, Exchanges, and Refunds
Please refer to our Returns, Exchanges, and Refunds Policy page for detailed return conditions, processes, and refund policies.
5. User Conduct
5.1 Prohibited Conduct
While using our website, you must not:
- Violate others’ rights, including intellectual property and privacy rights;
- Use our website to distribute any illegal, offensive, or harmful content;
- Interfere with the normal operation of the website or attempt unauthorized access.
5.2 Account Termination
If we find that you have violated these terms or engaged in inappropriate conduct, we reserve the right to suspend or terminate your account and refuse you further use of our services.
6. Intellectual Property
All content on the website, including but not limited to text, images, trademarks, logos, designs, and code, is the intellectual property of CDHENE LLC or its licensors and is protected by copyright law and international treaties. Without written permission, it is prohibited to copy, distribute, or use the content for commercial purposes.
7. Disclaimer
We strive to ensure the accuracy of the content on our website, but we do not make guarantees regarding:
- The completeness, accuracy, or reliability of the information on the website;
- The error-free operation of the website or server;
- The applicability or timeliness of the content on the website.
You use this website and services at your own risk.
8. Limitation of Liability
CDHENE LLC is not liable for any direct, indirect, incidental, special, or consequential damages (including, but not limited to, data loss, profit loss, or business interruption) arising from your use of our website or services, even if we have been advised of the possibility of such damages.
9. Governing Law
These terms are governed by the laws of the United States, and any disputes should be resolved in the jurisdiction where our main place of business is located.
10. Modifications and Updates
We reserve the right to update these terms at any time. The latest version will be posted on our website. By continuing to use this website, you agree to the modified terms.