Information We Collect
When you visit our website or use our services, we may collect the following types of information:
- Information You Provide:
- Personal information you provide when registering an account, placing an order, or contacting us, including your name, email address, phone number, mailing address, and payment details.
- Automatically Collected Information:
- Data automatically generated when you browse our website, such as your IP address, browser type, visit duration, accessed pages, and device information.
- Information from Third Parties:
- For example, transaction information from payment platforms or logistics details from shipping providers.
How We Use Your Information
The information we collect is used for the following purposes:
- To process your orders and ensure delivery;
- To provide customer support and handle your inquiries;
- To improve our website and service experience;
- To send notifications related to your orders or promotions;
- To comply with legal requirements or fulfill legal obligations.
Information Sharing and Disclosure
At CDHENE LLC, we respect your privacy and do not sell or rent your information to third parties. We may share your information in the following circumstances:
- With Service Providers:
- With partners who assist with payment processing, logistics, and other related services.
- Legal Obligations:
- To comply with laws, regulations, or legal obligations, we may disclose information to relevant authorities.
Information Storage and Protection
We implement appropriate technical and administrative measures to protect your personal information from unauthorized access, disclosure, or alteration. These include:
- Encrypted data transmission (e.g., HTTPS protocol);
- Strict access controls;
- Regular system security reviews and updates.
However, please understand that while we take multiple precautions, absolute security of data transmission over the internet cannot be guaranteed.
Your Rights
You have the right to:
- Access and update your personal information;
- Request the deletion or restriction of your information;
- Opt out of marketing communications;
- File a complaint with the relevant data protection authority.
To exercise your rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect and store your browsing data to enhance your user experience. You can manage or disable cookies through your browser settings, but this may affect some website functionalities.
Scope of Application
This privacy policy applies to all websites and services operated by CDHENE LLC. The applicable laws may vary depending on your location.
Privacy Policy Updates
We may update this privacy policy as needed. The latest version will be posted on our official website, and significant updates will be communicated in advance.